PICKING AND PACKING

Pick and pack is a critical step in the order fulfilment process. First, all items in a customer’s order are collected (picked) from their storage locations. Next, the items are put in appropriate packaging (packed), ready for shipping to the customer.

The speed, skill and accuracy of the process has a big impact on your customer experience. When orders arrive late, damaged or containing the wrong items, your customers are less likely to recommend or buy from you again.

Fortunately, our pick and pack fulfilment service is here to help. Our technology integrates with your online store, to automatically receive orders. We then pick, pack and ship 98% of them on the same day, with 99.999% accuracy. Here’s how it works. Got any questions?

Picking and Packing 
Direct to the Consumer

Fully Barcoded Stock

We can use handheld terminals to keep accuracy at its best. This will also ensure that you can fully track your inventory. This will help to reduce returns and increase customer satisfaction.

Customized delivery notes and packaging

We can customize your delivery notes with logos, customer services and returns information. Branded packaging is an option if you feel this is right for your brand.

Automated Emailing

Once your customers orders have been shipped our system will let your customers know and will supply them with tracking information so that they don’t have to contact you.

Fully Integrated courier solutions

Least cost routing or specified courier selections for many of the leading providers. Next day Shipping services, all orders before 2.00pm can be shipped same day. We also have cost effective international shipping options.
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